Privacy Policy

This Privacy Policy outlines how we collect, use, store, protect, and disclose personal information from users who visit our website, place orders, or interact with our services (collectively, the "Service"). By accessing or using our Service, you consent to the practices described in this Privacy Policy. We adhere to applicable data protection laws and regulations to safeguard your personal information at all times.

1. Information We Collect


We collect personal information that you voluntarily provide to us when using our Service, as well as non-personal information collected automatically through your use of the website. The types of information we collect include:

Personal Identifiable Information (PII)

  • Full name, shipping and billing addresses, phone number, email address
  • Payment details (e.g., credit card information, which is processed through third-party payment processors and not stored on our servers)
  • Order history and preferences related to your purchases

Non-Personal Identifiable Information


  • IP address, browser type and version, device information (e.g., mobile/desktop, operating system)
  • Website browsing activity (e.g., pages visited, products viewed, time spent on the site)
  • Referral sources and traffic data related to your visit to our website

2. How We Use Your Information


We use the collected information for legitimate business purposes only, including but not limited to:

  • Process, fulfill, and ship your orders, and send order confirmations, shipping updates, and delivery notifications
  • Process payments and resolve any billing or order-related issues
  • Provide customer support and respond to your inquiries, requests, and feedback
  • Improve our website, products, and services by analyzing user behavior and preferences
  • Send you transactional and administrative communications (e.g., policy updates, service announcements)
  • Comply with applicable legal obligations, resolve disputes, and protect our legitimate business rights

We will not use your personal information for unsolicited marketing communications without your explicit opt-in consent. If you do opt-in, you may unsubscribe from such communications at any time using the unsubscribe link provided in the messages.

3. Information Sharing and Disclosure


We do not sell, rent, or lease your personal identifiable information to third parties for commercial purposes. We may share your information with trusted third-party service providers who act on our behalf and are bound by strict confidentiality obligations, including:

  • Third-party payment processors that handle payment transactions (they only receive the information necessary to process payments)
  • Logistics and shipping partners that fulfill and deliver your orders (they only receive the information necessary to complete shipping)
  • Service providers that assist with website hosting, data analysis, and customer support (they only access information necessary to perform their services)

We may also disclose your information if required by law (e.g., in response to a court order, subpoena, or government request), to protect our rights, property, or safety, or the rights, property, or safety of our users or third parties, or to resolve disputes related to the Service.

4. Data Security


We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption of sensitive data, secure server hosting, access controls to limit employee access to personal information, and regular security audits and updates.

While we take reasonable precautions to protect your information, no electronic storage or transmission over the internet is 100% secure. We cannot guarantee absolute security of your personal information, and you acknowledge that any information you transmit to us is at your own risk.

5. Your User Rights


You have the right to access, correct, update, or request the deletion of your personal identifiable information that we hold. To exercise these rights, or to request information about our data processing practices, please contact our customer support team.

You also have the right to withdraw any consent you have provided for the use of your personal information (e.g., marketing communications) at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

If you are a resident of a jurisdiction with specific data protection rights (e.g., the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) for EU residents), you have additional rights as outlined under applicable local laws, and we will comply with all such requests to the extent required by law.

6. Cookies and Tracking Technologies


Our website uses cookies and similar tracking technologies (e.g., web beacons) to enhance your browsing experience, analyze website traffic, and personalize your interaction with our Service. Cookies are small text files stored on your device that collect non-personal information about your use of the website.

You can adjust your web browser settings to block, delete, or disable cookies at any time. Please note that disabling cookies may affect the functionality of our website and prevent you from accessing certain features of the Service.

7. Third-Party Links


Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party sites, and we are not responsible for the privacy practices or content of any third-party websites or services. We encourage you to review the privacy policy of any third-party site you visit through our Service.

8. Changes to This Privacy Policy


We reserve the right to update or modify this Privacy Policy at any time, at our sole discretion. Any changes to the policy will be posted on this page with the updated effective date. Your continued use of the Service after the posting of changes constitutes your acceptance of the revised Privacy Policy. We recommend that you review this Privacy Policy periodically for any updates.

9. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact our customer support team for assistance.